TERMS / 2026-08-08-v13
Ten clauses, none hidden.
Each clause below is reproduced verbatim from the order flow. A contract test compares this page against that single source on every build, so the two cannot drift apart silently.
Sources and accuracy.
For each accepted line we confirm, at fulfilment, which official registry or commercial data source is available and actually used. Each delivered line identifies its source and query date and is prepared with due care and skill to match the agreed report description. Registry coverage, access delays and source-record errors remain limitations; unless expressly agreed otherwise, we report information retrieved at the query time and do not independently audit every source record. If no agreed source is available for a line, that line is cancelled and refunded — we never silently substitute a different source. These disclosed limitations do not exclude any non-excludable guarantee or remedy.
Informational only.
The report is due-diligence information, not legal, financial or investment advice, and does not guarantee supplier safety, actual production location or a transaction outcome. On-site verification is a separate, separately quoted service. These scope limits do not remove any guarantee that the service will be fit for a disclosed purpose or achieve a disclosed result where the consumer law that applies to you — for Australian consumers, the Australian Consumer Law — requires that guarantee.
Orders and pricing.
Prices are shown before you order and are re-calculated from the published menu on the order-review page and again on our server; the server calculation is authoritative. Every line is retrieved from a licensed Chinese business-information platform — the single commercial data source used for this report — which republishes Chinese official records that originate from the National Enterprise Credit Information Publicity System (国家企业信用信息公示系统), China Judgements Online (中国裁判文书网) and the China Enforcement Information Disclosure Network (中国执行信息公开网). We do not query, proxy or cache those official portals ourselves, and each delivered line names the platform source and its query date. The optional order-level Named individuals unlock is a flat fee, is never discounted, and is charged once per order — it covers the number of named individuals leaving China, not the number of records queried. Bundle discounts (theme packs at 90%, the all-checks bundle at 60% of single-item totals) are derived from the published single-item prices. Placing an order creates an order record and a payment instruction; the order itself does not charge you. Fulfilment starts only after your payment is confirmed. Any material change to the accepted scope, price or delivery arrangement requires both parties’ agreement; if you do not agree, you may cancel and receive a refund of any prepayment for work not provided.
Cancellation and refunds.
You may cancel without charge before payment or before fulfilment starts. After fulfilment starts, you may still cancel, but for a cancellation unrelated to a service failure, including a change of mind, we may retain or charge only the reasonable, documented value of conforming work completed and non-recoverable source-query costs incurred up to cancellation, and will refund the balance of any prepayment. Change-of-mind refunds are not available for those completed or incurred amounts. Our services come with guarantees that cannot be excluded under the consumer law that applies to you — for Australian consumers, the Australian Consumer Law — including due care and skill, fitness for an applicable disclosed purpose, and supply within the agreed time or, if none is agreed, a reasonable time. If the service fails a guarantee or materially does not match the agreed description, you are entitled to the remedies the law provides: we will remedy a non-major failure within a reasonable time; for a major failure, or a failure not remedied within a reasonable time, you may cancel and receive the applicable refund or compensation. Nothing in these terms excludes, restricts or modifies those rights or remedies.
Delivery estimate and viewing.
Unless your order confirmation states a different window, we deliver within 72 hours after payment confirmation, through a secure private viewing link. Where an order qualifies for automated fulfilment it is typically delivered much sooner; if automated fulfilment fails for any reason, the order automatically falls back to the standard 72-hour manual window and we notify you — the fallback itself is not a missed window. Reports are delivered view-only — there is no file download; your private link re-opens the report in 30-minute viewing sessions for 7 days after delivery, and we re-open the viewing window on request after that at no extra charge. We communicate a material delay promptly. If we miss the agreed delivery window, you may cancel the affected lines and receive a full refund of those lines — in addition to, not instead of, your remedies under the consumer law that applies to you, including supply within a reasonable time where no time is agreed. A material change to the agreed window requires your agreement; if you do not agree, you may cancel and receive a refund of any prepayment for work not provided.
Liability cap.
To the maximum extent permitted by law, our aggregate liability for claims other than failure to comply with a non-excludable consumer guarantee is capped at the amount paid for the affected report. We are not liable for loss to the extent caused by use outside the agreed report scope or by disregarding an express source limitation or warning. Where the Australian Consumer Law permits liability for a consumer guarantee to be limited, our liability is limited to supplying the services again or paying the reasonable cost of having them supplied again, but only where that limitation is fair and reasonable. No cap or exclusion applies to liability or remedies that cannot lawfully be limited, including compensation for reasonably foreseeable loss under the ACL or an equivalent applicable consumer law, or to fraud or wilful misconduct.
Acceptable use.
The report is for your own internal sourcing due diligence. You may share it on a need-to-know basis with your employees and professional advisers, financiers, insurers or regulators, but must not resell or publicly republish it, harass, spam or defame the checked company, or use personal information unlawfully. This clause does not restrict a complaint, dispute or disclosure required by law.
Person-level records — purpose limits.
Reports name companies in full. For individuals we apply a tiered default: the supplier’s legal representative — the one individual who signs for and is legally answerable for the company — is named in your report, together with any company-level records you select that concern that role, such as court-enforcement, dishonest-debtor, spending-restriction or exit-restriction status. All other individuals connected to the supplier — individual shareholders, executives, key personnel and historical officers — appear with their roles, stakes, dates and statuses, but their names are withheld; in their place the report states whether the queried registry source has the relevant person on record. This reflects China’s cross-border personal-information transfer rules, which limit how many named individuals we may lawfully export each year. An optional order-level Named individuals unlock extends naming to list-type person records, up to 25 distinct named individuals per order, subject to our remaining annual export allowance; if the allowance cannot cover your order at fulfilment time, the unlock fee is refunded and the report is delivered with the default tiering — the rest of your order is unaffected. Whatever person-level content is delivered consists of public records republished by the data platform, retrieved on the query date, and is supplied for one purpose only: assessing counterparty and payment risk in your own sourcing decision. You must not use them to make employment decisions about any individual, to build a personal profile beyond that sourcing purpose, to publish or resell them, or for any purpose the personal-information law applying to you or to the data subject prohibits. Person-level records can be incomplete, out of date, or refer to a different person with the same name — treat an adverse hit as a question to raise with the supplier, never as a proven fact about a person.
Privacy.
We process the supplier’s registered name (public registry data) and your order email only as reasonably necessary to review, fulfil and record the order, handle questions or remedies, and comply with law. No account is created, and we do not add your email to a marketing list without consent. Source data is handled subject to applicable privacy law and the relevant source licence. Delivered reports contain public records republished by the data platform — originating from the National Enterprise Credit Information Publicity System (国家企业信用信息公示系统), China Judgements Online (中国裁判文书网) and the China Enforcement Information Disclosure Network (中国执行信息公开网): company registry records, and person-level content limited by default to the legal representative’s name plus role-level records in which other individuals’ names are withheld, subject to the purpose limits above. Reports are stored on our Cloudflare infrastructure — a globally distributed network — for order fulfilment and the viewing window.
Governing law.
These terms are governed by the laws of New South Wales, Australia, and the courts and tribunals of New South Wales have non-exclusive jurisdiction. This choice does not prevent either party from using a court, tribunal or statutory process that has jurisdiction under applicable law, and does not reduce any non-excludable consumer or small-business protection, including a mandatory consumer protection of the country where you are based.
Questions
If a clause is unclear, or your situation does not fit any of them, write to hello@currawongweb.com before ordering. We would rather answer a question than process a refund.